Your employer is responsible for notifying the pension team of your leaving details. If you have given prior notice to the pension team to claim your pension you will receive a formal letter confirming your pension figures and options once we have received the accurate leaving information from your payroll.
We aim to calculate your retirement options within 5 working days of receipt of accurate information from your employer.
Your payroll department will provide us with your leaving information as soon as possible after they have paid you your final salary payment. For example if you were leaving your employment on 31 March we would normally expect your payroll to provide us with your leaving information at the end of March or beginning of April.
If you have paid Additional Voluntary Contributions (AVCs) through our AVC provider – Prudential, you will receive your AVC options in the letter alongside your Berkshire Pension options.