Accessibility Statement

Accessibility Statement for the Royal County of Berkshire Pension Fund website

This accessibility statement applies to the Royal County of Berkshire Pension Fund website https://berkshirepensions.org.uk/   

This website is run by the Royal Borough of Windsor and Maidenhead. We want as many people as possible to be able to use this website. For example, that means you should be able to:
•    change colours, contrast levels and fonts using browser or device settings
•    zoom in up to 400% without the text spilling off the screen
•    navigate most of the website using a keyboard or speech recognition software
•    listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA 
      and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website
We know some parts of this website are not fully accessible:
•    you cannot modify the line height or spacing of text
•    most older PDF documents are not fully accessible to screen reader software
•    live video streams do not have captions
•    you cannot skip to the main content when using a screen reader
•    there’s a limit to how far you can magnify the map on our contact us page

Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: communications@berkshirepensions.org.uk or joanne.benstead@rbwm.gov.uk 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

•    info@berkshirepensions.org.uk  
•    01628 796 668

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our contact us page, call or email us for directions.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
The Berkshire Pension Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content
The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations
This website has not been fully tested against the WCAG Guidelines 2.1. we are in the process of working with our new website provider to fix a number of issues highlighted since going live at the beginning of September 2020. We will then seek further assistance on getting the site fully tested.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 
The content listed below is non-accessible for the following reasons:

  • Using keyboard to move around some pages can go in unexpected directions and out of focus. This fails WCAG 2.1 success criteria 2.1 (Keyboard), 2.4.7 (Focus Visible) and 3.2.1 (Focus).
  • Screen readers do not identify slider content updates. This fails WCAG 2.1 success criteria 1.3.3 (Sensory Characteristics) and 4.1.3 (Status Messages).
  • Low slider contrast ratio. This fails WCAG 2.1 success criteria 1.4.3 (Contrast Minimum). 
  • There are number of links that open new windows or link to external pages without labels to communicate their intentions. This fails WCAG 2.1 success criteria 2.4.4 (Link Purpose).
  • For some non-text content, no alternative text is provided. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content).
  • Some headings and labels are not informative. This fails WCAG 2.1 success criteria 2.4.6 (Headings and Labels).
  • Some contents are not robust enough to be compatible with current and future technologies. This fails WCAG 2.1 success criteria 4.1.2 (Name, Role, Value)
  • Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This fails WCAG 4.1.2: Name, role value.
    We are continually working with our services to convert to accessible documents. If you find an issue that we have yet to identify, please contact us by emailing communications@berkshirepensions.org.uk  

Third-party sites funded, developed by or under our control
Websites which use different platforms but are owned, funded, developed by or under the control of the Berkshire Pension Fund that this website may link to are included below.

We have included links to the third-party websites.  
•    Welcome - altair Member Self-Service (berkshirepensions.org.uk)

Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email: communications@berkshirepensions.org.uk   
We’ll contact the service area responsible; they will consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please email: communications@berkshirepensions.org.uk   

Technical information about this website’s accessibility
The Berkshire Pension Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Content that’s not within the scope of the accessibility regulations

PDFS and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our service. 

Any new documents or replacement documents uploaded to this site will be checked against accessibility prior to upload.

Video content
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.   

What we’re doing to improve accessibility
We recognise there is room for improvement, in the following areas: 

•    Content, documents and functionality from third party sites.

We will continually update this section as we receive further information. We are working with service area to assess documents on the website meet accessibility.

Preparation of this accessibility statement
This statement was prepared in July 2024. 
We continue to work with service owners to review their documents and content.